Distinctive Competence and Rarity at Carnival Cruise Line
While Chapter 5 had many interesting lessons in it about analyzing strengths and weaknesses based on the Resource-Based View, there were a couple of things in the Chapter that stood out as pertaining to Carnival Cruise Line. The first was institutional leadership as distinctive competence. It all starts with the top. Christine Duffy, President of Carnival, is the first female to hold the presidency of a cruise company. Since arriving at Carnival in 2015, she has implemented a family feel on the ships. Ships not only exude fun for everyone who works and travels on them, but Carnival has become a culture with an underlying mission of family. The company as a whole now recognizes many employees that serve both behind the scenes and on-board the ship. They think about the small things when it comes to treating every family like they are the only ones on board. Each ship has leaders and management that are fun, heart warming personalities that interact with families throu...